1. Information We Collect

Contact Information: When you request our plumbing services, we collect your name, phone number, email address, and service location to schedule and provide services.

Service Information: We collect details about your plumbing issues, preferred service dates, and any special requirements to better serve you.

Website Usage: Our website may collect basic analytics data to improve user experience, including pages visited and general location information.

2. How We Use Your Information

We use your personal information solely for providing plumbing services:

Scheduling and confirming service appointments
Communicating about your plumbing needs
Providing estimates and invoicing
Following up on completed services
Sending service reminders or maintenance recommendations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except in the following limited circumstances:

When required by law or legal process
To protect our rights or property
With your explicit consent
With service providers who assist in our operations (email services, payment processing) under strict confidentiality agreements

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Contact Form and Email Services

EmailJS Integration: Our contact forms use EmailJS to send your inquiries directly to us. EmailJS processes your form data according to their privacy policy.

Netlify Forms: As a backup, we use Netlify Forms which may also process your contact information according to Netlify's privacy policy.

Data Retention: We retain your contact information only as long as necessary to provide services and maintain our business relationship.

6. Cookies and Tracking

Essential Cookies: Our website uses minimal cookies necessary for basic functionality.

Analytics: We may use Google Analytics to understand how visitors use our website to improve our services. This data is anonymized and aggregated.

No Advertising Tracking: We do not use cookies for advertising or marketing tracking purposes.

7. Your Rights

You have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to business record requirements)
Opt out of marketing communications
Request information about how your data is used

8. Business Records

As a licensed plumbing contractor, we may be required to maintain certain business records including service records, invoices, and customer information for tax, licensing, and legal compliance purposes as required by Oklahoma state law.

9. Third-Party Services

Our website and services may integrate with third-party services:

EmailJS: For contact form processing
Netlify: For website hosting and form backup
Google Analytics: For website analytics (if implemented)

These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

ALL CARE DRAIN AND LEAK DETECTION

Phone: (405) 435-6704

Email: justin@browntogreen.org

Service Area: Oklahoma City, Edmond, Norman, Moore, and surrounding areas